I WAS a long time satisfied customer until I ordered
$97 worth if headbands and bows on 2/9/13 - I did not get the order! EVER!
I called at least 100 times - No answer or left message on answering machine. I emailed and was told the order was going out the next day.
When I did not get order I FB messaged and posted on their site. The did not answer and deleted my post.